Do you have a physical store location?
We do not have a physical store location at the moment, however for all our customers in the Greater Toronto Area (GTA) of Canada can come pick up their orders to avoid costs of shipping and for any styling/bridal consultations. You can reach us at firstname.lastname@example.org, WhatsApp us at Canada +1-(647)-679-7238 or USA +1-(267)-777-1089 or direct message us on Instagram @huttimaison.
Do you accept Cash or Interac E-Transfers?
Yes, for all our pick up orders in the GTA only you can easily bring cash or within Canada Interac E-Transfer us the payments. All payments must be made in full before the delivery of the product to ensure that your size is put on hold.
If something is sold out, can I still place an order?
It depends on if the collection is being discontinued or still active. Please reach out to us and we will provide guidance accordingly. You never know we may already be restocking :)
Does Hutti Maison do Exchanges and/or Returns?
Exchanges for shoes; are possible if the shoe has not been worn yet and its condition. You have 5 days to exchange the size for the same style. Exchanges to a different size are not allowed as per Hutti Maison Company policy.
Exchanges for Jewelry; as per Hutti Maison company policy and due to hygienic reasons there is no exchange and return for any jewelry pieces.
As per Hutti Maison company policy, we do not entertain refund & cancellation requests.
Please refer to our Exchanges and Returns Policy for additional information. https://huttimaison.com/pages/exchanges-and-returns-policy
Sizing, I need help, What should I do?
A great way to measure your foot size is to draw it on a piece of paper and measure the distance between your big toe and your heel in cms. Then follow the above chart under the section length of foot and order your size.
Choose a snug fit – natural leather expands by about half an inch to take the shape of your foot after a week or two of wear.
Also, please refer to our size guide for additional information.
How long will my order take to ship?
At Hutti Maison we want to get your order out as fast as possible. Normally we try to ship your order out the same day. Within Canada delivery times can vary from 5-7 business days and within the US it can vary from 7-10 business days. For all international customers, it depends on the location of the final destination. The Hutti Maison team can provide you more details about it, please feel free to reach out.